It answers, matches and books every inquiry in the background, so schedules fill without more work for your team.
Someone who reaches out is ready to start now. When nobody answers, they call the next practice.
It often takes a few tries to reach someone. In a busy week, a third try often doesn't happen.
Someone who texts is ready to talk now. By the time a reply comes, they've often booked elsewhere.
Evenings and weekends are when many people finally call. The message waits until Monday.
A shared sheet can't show who's still waiting on a callback.
| A | B | E | |
|---|---|---|---|
| 1 | Name | Came in | Notes |
| 2 | Marcus | Tue 2:15 PM | Called Wed and left a voicemail Thu. Nobody's tried since. |
| 3 | Leah | Wed 9:12 AM | Texted to ask about insurance. Got a reply two days later, after she'd found someone. |
| 4 | Sam | Wed 1:30 PM | Wanted couples therapy. By the time someone called back Friday, they'd started somewhere else. |
| 5 | Ana | Fri 6:48 PM | Came in after closing Friday. Waiting until Monday. |
| 6 | Dana | Sat 9:04 PM | Called after hours. Nobody heard the message until Monday, and she'd booked somewhere else. |
| 7 | Priya | Mon 8:12 AM | Sitting in one person's inbox. |
| 8 | 230 more rows below | ||
One 24/7 front desk, run by AI assistants that work alongside your team and hand anything urgent to a person.
Or call the demo assistant yourself at (628) 257-8694. It answers for a made-up practice, so ask it anything.
Janz Family Therapy results. Results are specific to this provider and aren't a guarantee of future results.
Set up around your clinicians, services and insurance plans, then kept running as your team changes.
Try it. Pick an answer in each row.
3 appointments booked on its own in its first 72 hours at Janz Family Therapy
Janz Family Therapy result. Results are specific to this provider and aren't a guarantee of future results.
Nobody's waiting on a callback, and you can see which search brought each person in.
It works inside rules we set with you, and these come standard in every setup.
Called after hours about therapy for her teenager. Asked if Aetna is accepted: yes. Booked Tue 4:00 PM with Dr. Patel. Agreed to texts.
Book a short call. We'll show you where it leaks, the plan to fix it and the full pricing.