Marketing for addiction and mental health treatment centers

Predictable admissions, traced from click to booked bed

IOP, PHP and Residential. A census you can forecast, with every admission traced from first click to the dollar.

The problem

Census volatility is the whole game

A treatment center lives and dies by census. One slow month isn't a marketing inconvenience, it's empty beds and fixed costs that don't care.

Admissions advertising is high-stakes and expensive, and most agencies can't trace a click to a booked admission, so the budget runs on faith. We build the campaigns by level of care, run the intake pages that book the call and track every dollar through to the admission, so you can forecast census instead of hoping for it.

✓ Campaigns by level of care
✓ Intake pages by level of care
✓ Speed-to-lead to the admissions team
✓ Tracked from click to booked admission
✓ HIPAA-tier, audit-proof attribution
✓ ROAS and cost-per-admission you can see
✓ Ongoing SEO for each location
What's included

What admissions marketing for a treatment center should include

For an addiction or mental health treatment center, marketing should produce a steady pace of admissions at each level of care that you can forecast. That takes campaigns built by level of care and location, intake pages that help patients and families take the next step, an admissions follow-up that reaches people within minutes and tracking that ties every admission back to the ad that produced it.

01
Find

Campaigns for each level of care and location

People searching for IOP, PHP and residential care search differently, so each level of care gets its own campaign. Google requires LegitScript certification for addiction treatment ads, and we run every campaign within those rules and 42 CFR Part 2. Ongoing SEO for each location builds your place in the map results and the regular results.

02
Book

Pages that help families take the next step

Each level of care gets its own intake page in your branding. A screener captures the insurance plan up front, so your admissions team can check benefits before the first call instead of after it.

03
Answer

Reach people while they're still ready

When your admissions team can't pick up, the 24/7 front desk, run by AI assistants trained on your program, answers in your program's name and books the admissions call. A call that sounds like a crisis goes straight to a person. Every form sets off an alert to your admissions team and a call that connects them to the person within about five minutes.

04
Track

Forecast census instead of hoping for it

Every admission is tied back to the ad that produced it, on tools that sign a BAA, so you can see cost per admission by level of care. Spend is paced to the census you can serve and pulls back when beds are full.

The math, for a treatment center

When one admission is worth tens of thousands

$25k-60k+
value of a single admission, IOP through Residential
18×
return on ad spend across three months at Prosperity
Forecastable
census you can predict, not hope for
At those admission values, even a handful of booked admissions a month changes the year. See what your open bed days are costing you →
Results

What changed for an eating disorder treatment program

Prosperity Eating Disorders and Wellness

Virginia · eating disorder IOP and PHP

The founder had tried paid ads with little to show for it. Google Ads was counting map taps and direction requests as results, so its bidding learned to find more people tapping the map. We fixed the tracking so bidding learned from real calls and form fills, added negative keyword lists and pulled branded searches out of the catch-all campaigns. Over three months the ads produced $719,000 of booked revenue, counted from the program's own records.

$719,000
Booked revenue in three months
18×
Return on $40,254 of ad spend
13×
Return counting our fees

Results are specific to each provider and aren't a guarantee of future results. See the full case study, with the source behind every number.

Common questions

Questions treatment centers ask

How do you handle LegitScript and 42 CFR Part 2?−
We run your admissions campaigns within LegitScript and 42 CFR Part 2 requirements, and the tracking is BAA-first with no protected health information sent to ad platforms. Compliance is built into how we structure and measure, not bolted on after.
Can you actually trace a click to a booked admission?+
Yes. That's the core of what we do. Every click flows through an intake page and is tracked all the way to a booked admission, so you see ROAS and cost per admission, not just clicks and impressions.
How do you handle census forecasting and pacing?+
Because every admission is traced back to its source, we can pace spend to the census you can serve and forecast admissions by level of care, instead of hoping the month fills.
Our admissions team is small. How fast do people hear back?+
Every inquiry routes to your admissions team in minutes, while the person is still in a window of readiness, so fewer of them reach out and book somewhere else first.
How fast until we see booked admissions?+
We rebuild the account and the path to admission first. Ads typically go live about 3 weeks after onboarding, and inquiries begin landing within days of launch. SEO for each location builds more slowly, over months.
Do you work with addiction treatment programs?+
Yes. We work with addiction and mental health treatment centers at the IOP, PHP and residential levels of care. Our fee is flat and never tied to the number of inquiries or admissions, and we don't buy or sell patient inquiries.
What does marketing for a treatment center cost?+
There are two parts. Our management fee is flat each month and set by the size of your program, with more for multiple locations. It covers the whole system: ads, SEO for each location, intake pages, the 24/7 front desk and the weekly report. Your ad spend is separate and is paid straight to Google. You'll see full pricing on the first call. Your first 7 days are fully refundable, and there's no minimum term.
What will we see each week?+
Every Monday you get a short report: which campaigns brought in admissions, how people reached out and what we're changing next. Admissions are tied back to the ad that produced them, by level of care, so you can see your cost per admission.
Do you only work with mental health providers?+
Yes. Mental health is the whole focus: therapy group practices, psychiatry clinics and treatment centers. We also work with only one program per specialty in each area, so we never compete against our own client for the same searches.
Start with a short call

Find out where your intake is leaking

Book a short call. We'll show you where it leaks, the plan to fix it and the full pricing. Your first 7 days are fully refundable.

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